After your research is complete, it's overwhelming to make sense of all your findings. Having the members of your project team reflect on the notes can help shape the next steps forward.
As part of our Design Thinking Mini-Course series, Making Sense of Research will teach you three practical methods for wrangling your research discoveries into a logical report or priority list. Here is what you will learn:
Method 1 - Rose - Thorn - Bud
A technique for identifying research items as positive, challenging, and as new or possible opportunities. It is a suitable way to reflect on your research.
WHY IT WORKS:
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It is a useful method to codify your data
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Invites input from all team members and stakeholders
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Helps kickoff productive discussions
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Helps surface issues and insights
Method 3 - Impact/Difficulty Matrix
A chart for plotting research items by relative impact and difficulty to help you decide what is priority from your research.
WHY IT WORKS:
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Helps you prioritize items quickly
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Facilitates communication and deliberation
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Resolves differing opinions
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Helps your team produce a plan of action
Requirements
Difficulty Level: Beginner to intermediate
Prerequisite: Some experience with user research working knowledge of whiteboard apps like Miro
NOTE: It helps to have an active research project, but not required.
The mini-course is for junior designers or seasoned professionals looking to streamline and improve their research process.
Whether you are just kicking off a new research project or starting a new career in UX or service design, the Making Sense of Research mini-course is for you.
Who is this for?
The mini-course is for junior designers or seasoned professionals looking to streamline and improve their research process.
Whether you are just kicking off a new research project or starting a new career in UX or service design, the Making Sense of Research mini-course is for you.
Course Curriculum
Understanding your research
Identifying research items as positive, challenging, and as new or opportunities. It is a suitable way to reflect on your research.
Categorizing your research
A visual means for sorting research items according to affinity or themes to start to visualize patterns.
Deciding where to start
A chart for plotting research items by relative impact and difficulty to help you decide and create an action plan.
Meet your Instructor
Eric Moore, Certified Design Thinking Instructor
Eric Moore is an innovation strategist on a mission to help people and organizations adopt the power of design thinking.
Beginning in 2010, Eric has held positions in both technical and senior roles in product development and strategy. He has success in leading development of over $190M in software innovation in user experience design.
Now, Eric focuses on helping organizations adopt the design thinking approach toward employee experiences, specializing in corporate communications. His clients include Microsoft, Accenture, ServiceNow, FCX, Avanade, and Wellington Management.
Eric is a Luma Institute certified instructor in Design Thinking. He is also a frequent contributor to Medium.com on topics ranging from design thinking, service design, and innovation. You can find him on most social platforms @alwaysericmoore
